Benefit fraud

Benefit fraud

Hammersmith & Fulham council is fully committed to fraud prevention and deterrence, and this includes the detection, investigation and sanctioning of benefit fraud offenders. Benefit fraud is dealt with by our Corporate Anti Fraud Service (CAFS) which combats all fraud perpetrated against the council. The news section of our website reports the latest fraud convictions. 

Benefit fraud in the UK costs an estimated £1.2 billion per year (DWP estimate May 2013), and is paid for out of public funds. We believe that this money could be better used to improve or fund vital services for local residents. 

Some common examples of types of fraud that can occur are people: 

  • working whilst claiming to be unemployed
    not living at the address they claim from
    not declaring capital over £3,000 held in accounts
    not fully declaring all income or household members
    subletting to others
    not declaring second properties.   

Our dedicated anti fraud service welcomes reports of fraud from the public.

If you suspect someone of committing benefit fraud and want to tell us please:

  • use our online form to report the fraud
  • call our anti-fraud hotline  020 8753 1273. You do not have to leave your name and all information will be treated confidentially
  • email  Benefitfraudlbhf@lbhf.gov.uk  you will receive an automated reply, conforming receipt of your information. All information will be sent straight to the corporate anti fraud service and will be treated with the strictest confidence 
  • write to the Corporate Anti Fraud Service at Hammersmith Town Hall, King Street, Hammersmith W6 9JU


Please give us as much information as you can to help us fight the fraudsters.

The personal data of persons making a fraud referral are protected by the data protection act, and details such as name, address, email address and phone number will not be revealed in the event of a subject access request.

Data supplied as part of a fraud report is collected for law enforcement purposes and will be used for this including counter-fraud purposes.  The data may be shared with other organisations that have an enforcement role. Remember - 

  • benefit fraud is not a victimless crime
  • the more the council loses to benefit fraud the less it has to spend on other services
  • the more the country loses to benefit fraud the higher your taxes 

Don’t let them get away with it  

Please help us fight fraud. Thank you.

Anti-fraud hotline
Office: 020 8753 1273

Page last updated: 08/10/2013