Council tax - ways to pay

Council tax - ways to pay

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Pay council tax online      

'My account' allows you to register your council tax account, set up a direct debit, check your instalments and amend your bank details

Whilst we offer 10 monthly instalments from April through to January (may vary for example if you move in during the year), you can opt to pay half yearly (in April and October) or yearly (in advance in April). If you pay by direct debit you may have 11 instalments.


Ways to pay that help to reduce costs

The council pays transaction fees and charges for receiving your payments. If these costs can be reduced the costs of collection are lowered and this will help keep council tax levels down.  Listed below are the ways to pay in order of the cost to the council - with the least expensive first. You can help us by choosing the least expensive option that suits you. Please pay by direct debit if you can. 

1. Direct debit (bank or building society accounts)
Over 56% of council tax accounts are paid by direct debit each year. Guarantees from your bank make this the easiest and safest payment option. You can choose your payment date – the 1st, 8th, 15th, 21st or 28th of the month, whichever date suits you. You can also opt to pay for 11 rather that 10 instalments. To set up your direct debit online go to 'My account' and register your council tax account, you will then be able to set up a direct debit. Alternatively, you may call 020 8753 6681 or print off and complete a Direct Debit form (PDF) The direct debit guarantee.  All those signed up to pay their 2012/13 council tax by direct debit by 12 July 2012 will automatically be entered into a £25,000 prize draw.

2.  Make a payment online using your debit or credit card. 
You can pay on-line, 24 hours a day 7 days a week using your Maestro, Delta, Solo, Visa or Master card.  A handling fee of 1.25% will be charged for all credit card payments. There is no handling fee for debit card payments.

3. By phone using your debit or credit card
Pay over the telephone using: Maestro, Delta, Visa, Master Card, or Solo. Just call 020 8753 1930 or 020 8753 6681 to take advantage of our fully automated debit/credit card payment facility - available 24 hours a day 7 days a week. Have the account number from your bill ready. A handling fee of 1.25% will be charged for all credit card payments.

4. Home / telephone banking 
Just call your bank and quote:
sort code 60-50-06 
bank account number 41613317   
your account number from your bill (8 digits starting with a 6) 

5. Council tax swipe card 


Council tax payers can apply for a swipe card that enables them to pay their council tax at any:

  • post office (by cash or cheque, cheques should be made payable to 'Post Office Ltd') 
  • shop/outlet displaying the Pay Point logo (by cash, cheque - at the discretion of the outlet) 

 The swipe card cannot be used to pay at a bank or building society. 

A full list of Pay Point locations by post code is available here - http:www.paypoint.co.uk/locator.htm

For further information on Pay Point or post office outlets, including requests for a swipe card please contact us. 

6. At cashiers - h&f Direct Centre 
You can pay Monday to Friday, 9.00am to 5.00pm at our cashier's office within the h&f Direct centre:

  • by cheque (please quote your account number, cheques should be made payable to 'LBHF').
  • by debit / credit card -  a handling fee of 1.25% will be charged for all credit card payments. There is no handling fee for debit card payments.
  • using the payment kiosk located in the customer area of the centre. Cash will not be accepted over the counter at cashiers.

7. By post 
Cheques should be crossed and made payable to ‘LBH&F’, with the following information printed on the back: name, address and your 8 digit account number (see front of bill).

Send cheques to: LBH&F, PO Box 1453, London W6 9UU. 

8. International payments for council tax  You will need to pass the following information to your bank in order to make an international payment towards your council tax bill:

  • IBAN GB66NWBK60500641613317
  • BIC NWBKGB2L
  • Your 8 digit council tax account number starting with a 6 (see the front of your bill or any other notice from us)

Page last updated: 11/05/2012