Council Tax - ways to pay
Whilst we offer 10 monthly instalments from April through to January (may vary for example if you move in during the year), you can opt to pay half yearly (in April and October) or yearly (in advance in April). If you pay by direct debit you may have 11 instalments.
Ways to pay that help to reduce costs
The council pays transaction fees and charges for receiving your payments. If these costs can be reduced the costs of collection are lowered and this will help keep council tax levels down. Listed below are the ways to pay in order of the cost to the council - with the least expensive first. You can help us by choosing the least expensive option that suits you. Please pay by direct debit if you can.
1. Direct debit (bank or building society accounts)
Over 35,000 council tax accounts are paid by direct debit each year. Guarantees from your bank make this the easiest and safest payment option. You can choose your payment date – the 1st, 8th, 15th, 21st or 28th of the month, whichever date suits you. To set up your direct debit call 0845 803 1020 or print off and complete the Direct Debit form (PDF)
The direct debit guarantee appears at the bottom of this page
2. Make a payment online
using your debit or credit card.
You can pay on-line, 24 hours a day 7 days a week using your Maestro, Delta, Solo, Visa or Mastercard.
3. By phone using your debit or credit card
Pay over the telephone using: Maestro, Delta, Visa, MasterCard, or Solo. Just call telephone 0845 803 1020 or 020 8753 1930 to take advantage of our fully automated debit/credit card payment facility - available 24 hours a day 7 days a week. Have the account number from your bill ready.
4. Home / telephone banking
Just call your bank and quote:
sort code 60-50-06
bank account number 41613317
your account number from your bill (8 digits starting with a 6)
5. Council tax swipe card
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Council tax payers can apply for a swipe card that enables them to pay their council tax at any:
- post office (by cash or cheque, cheques should be made payable to 'Post Office Ltd')
- shop/outlet displaying the PayPoint logo (by cash, cheque - at the discretion of the outlet)
The swipe card cannot be used to pay at a bank or building society.
A full list of PayPoint locations by post code is available here - http:www.paypoint.co.uk/locator.htm
For further information on PayPoint or post office outlets, including requests for a swipe card please contact us.
6. At cashiers - h&f Direct Centre
You can pay Monday to Friday, 9.00am to 5.00pm at our cashier's office within the h&f Direct centre:
- by cash/ cheque (please quote your account number and cheques should be made payable to 'LBHF')
- by debit / credit card.
7. By post
Cheques should be crossed and made payable to ‘LBH&F’, with the following information printed on the back: name, address and your 8 digit account number (see front of bill).
Send chequues to: LBH&F, PO Box 1453, London W6 9UU.
8. International payments for council tax You will need to pass the following information to your bank in order to make an international payment towards your council tax bill:
- IBAN GB66NWBK60500641613317
- BIC NWBKGB2L
- Your 8 digit council tax account number starting with a 6 (see the front of your bill or any other notice from us)
The Direct Debit Guarantee
This guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society.
If the amount to be paid or the payment dates change, the London Borough of Hammersmith & Fulham will notify you normally 10 working days in advance of your account being debited or as otherwise agreed.
If an error is made by the London Borough of Hammersmith & Fulham or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a direct debit at any time by writing to your bank or building society. Please also send a copy of your letter to the London Borough of Hammersmith & Fulham, PO Box 1453, London W6 9UU.
