How to appeal against your council tax banding

Council tax fact sheet

Querying your council tax band or your rateable value 

If you have reason to believe your council tax band or rateable value is not correct, you should contact the Valuation Office Agency. If after raising your query you still believe your banding or rateable value is incorrect then you may be able to appeal.

Generally you can appeal against your council tax banding within six months of:

• becoming a new council taxpayer for a property
• the VOA notifying you that your banding has changed.     

For a full list of circumstances when a valid appeal against your council tax banding is permitted contact the valuation office email  londonwestminstergroup.vo@voa.gsi.gov.uk, tel 020 7445 0761 or 020 7445 0773 or visit www.voa.gov.uk

You must continue to pay your council tax and business rates bill while you have any banding query or appeal pending.

Other council tax appeals

You may appeal to the council if:

• you feel you are not liable to pay council tax because you are not the resident or owner
• you are not liable because your property is exempt
• you feel that we have made a mistake in calculating your bill eg a discount or disabled reduction should have been granted.     

To appeal for any of the reasons mentioned you must first write to us so that we can reconsider the case. If you would like to know more about the appeal procedures including the use of valuation tribunals please telephone 020 8753 1667.

Alternatively further information and guidance notes are available from:

Valuation Tribunal Services

London South West Valuation Tribunal, 4th Floor, AMP House, Dingwall Road, Croydon, Surrey, CRO 9XA. Tel 020 8681 8843. web site www.valuation-tribunals.gov.uk

Further sources of information are the Department of Communities and Local Government PDF publication
council tax - a guide to valuation banding and appeals  and the valuation tribunal services PDF publication: www.valuation-tribunals.gov.uk/guidance-notes/Advice.pdf