Major emergency incident
We will put information for residents on our homepage www.lbhf.gov.uk in event of any major emergency incident in the borough. This will be updated as new information becomes available.
Always dial 999 in the event of any emergency where there is danger to life or there is a crime in progress.
Also see the Government's Preparing for Emergencies website www.pfe.gov.uk/ which provides information on how you can help yourself and others in emergencies.
What are our procedures for managing emergency incidents?
Our Civil protection team have produced a plan called the incident management procedures that says how we will manage our existing resources to deal with major emergencies in the borough, and Greater London. It sets out our management arrangements for emergencies, and says who will carry them out.
How will we respond in the first instance?
In an emergency where we need to get involved, one of the emergency services (normally the police) will contact our duty officer and ask for our emergency planning officer. We will send a local authority liaison officer, known as a LALO, to the emergency and they will act on our behalf.
Who manages us in an emergency?
Our emergency planning officer may decide to bring together our incident management team who will manage us in an emergency. Our emergency planning officer will choose a recovery manager to put together a service recovery team if any of our services are affected so that we can still run important services. Our communications section will support both these teams and make sure they give you and our staff relevant information about the situation.
In more serious, larger or ongoing incidents we will get help from our crisis management team, to look at the long-term effects of the emergency and how we will deal with them.
What about emergencies that affect large areas of London?
During emergencies that affect many or large parts of London, the local authorities in London will work together to deal with the situation as one authority. Local authority chief executives take turns to be on-call to be in charge of the authorities with the support of the London Local Authority Co-ordination Centre. All boroughs that haven’t been affected will work to support those who have.
More Information
You can find more information about how we respond to emergencies in our leaflet: How does Hammersmith and Fulham deal with emergencies or please phone our civil protection team on 020 8753 2286 or email them on civilprotection@lbhf.gov.uk
Civil Contingencies Act 2004
Types of Emergency
Protecting you and your family
Visit the London Prepared website for the latest London-wide information
