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Enforcement - residential

Businesses that provide residential services are required to comply with specific fire safety duties, which may include notifications to, or consultation, with their local fire authority. 

Our involvement will depend on what role the law sets out for us and also the nature of the business carried out.

The consequences of not complying with fire safety requirements can be severe. Apart from the potential for loss of life, injury or damage to property, it may also lead to enforcement action being taken. The penalties are set out in legislation and will range from a fine to a custodial sentence and may, in extreme circumstances include both.

If you are unsure about your responsibilities, have a query or need any advice about fire safety, please use the contact details above.

Building regulation and fire safety
Guidance is available from the Department for Communities and Local Government (link opens in new window), with detailed approved documents available on the Government's Planning Portal (link opens in new window). This guidance includes information for providers of residential facilities including children's homes, elderly and disabled persons homes and 'houses in multiple occupation'.

National Care Standards Commission
Responsible for the registration and inspection of care homes and children's homes. Visit the National Care Standards Commission website (link opens in new window).

Opening hours: 8am to 8pm Monday to Friday
9am to 1pm Saturday
Office: 020 8753 1081
Address: Public Protection & Safety Division
5th Floor Hammersmith Town Hall Extension
King Street
W6 9JU
Directions: Ravenscourt Park (District Line) turn left out of station and left into King Street
Accessibility: There is a lift to the third floor reception.
Link to map: Thumbnail of Hammersmith Town Hall Office Map  Click on the image to view a larger PDF of the map
Link to website: More about our services